Privacy Policy

Privacy Policy

Introduction

At https://knoxville-plumbers.buzzchronicle.net (hereafter referred to as “Knoxville Plumbers,” “we,” or “our”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides our practices when:

  1. Using Our Services: When you utilize our applications, access our website, or engage with our services as an authorized user.
  2. Website Visits: If you visit our websites, we collect information about your interaction with these pages.
  3. Communications: We may reach out to you via email, calls, or SMS for various purposes, including newsletters, marketing campaigns, or customer support.

Personal Data Collection

We gather diverse types of personal data, which includes:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing payments, such as card details, billing addresses, and payment history.
  • Financial Information: Records of financial transactions conducted through our platform.
  • Purchase Information: Details about products or services you’ve acquired from us, including quantities and order dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  • Location Data: Geographic information provided by your device when interacting with our location-based services.
  • Feedback: Your responses to surveys, reviews, or feedback forms.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about products you’ve shown interest in or purchased.

We collect this data through multiple channels: user input forms, interactions with our website and applications, automated tracking technologies (like cookies), and third-party data providers who share information under their respective privacy policies.

Cookies

Cookies are small text files that we use to enhance your browsing experience and gather analytics on how our site is used. Our cookie policy categorizes cookies into:

  1. Strictly Necessary: Essential for navigating the website and providing basic functionality.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Collecting aggregated data for performance measurement and improvement of our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data as required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we ensure that the data is securely deleted or anonymized in accordance with applicable privacy laws.

Security Measures

Knoxville Plumbers implements robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We employ encryption for secure communication and engage trusted third-party processors who adhere to strict data security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data in error, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access and rectification of your information
  • Erasure or the right to be forgotten
  • Restriction or objection to the processing of your data
  • Data portability
  • The right not to be discriminated against for exercising your privacy rights

To exercise these rights or if you have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page with updated effective dates. We encourage users to review this policy periodically to stay informed about how we handle personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions or concerns about our data practices, please reach out to us: